Kirikiya Terms and Conditions

1 General Terms & Applicability

These terms and conditions constitute a legally binding agreement between kirikiya and all its users. By accessing the kirikiya platform, creating an account, or using any of our services, you are fully accepting these terms and conditions.

Kirikiya is an online gaming platform operating under an international license. We offer a wide range of entertainment services, including Sports Betting, Live Casino, slots, and fish games. These terms and conditions apply to all kirikiya services.

We reserve the right to update or modify these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

• kirikiya's services are intended for personal and recreational use only.
• Using platform data or content for commercial purposes is strictly prohibited.
• Users are not permitted to use kirikiya's logo, trademarks, or any other intellectual property.
• These terms and conditions are available in both Bengali and English; in the event of any conflict, the English version shall prevail.

2 Account Registration & Eligibility

You must be at least 18 years old to create an account at kirikiya. All kirikiya services are strictly prohibited for minors. We may request a national ID card or birth registration certificate at any time to verify your age.

Each individual may hold only one account on kirikiya. Opening multiple accounts is considered bonus abuse and will result in all associated accounts being terminated. Providing your correct name, mobile number, and date of birth during registration is mandatory.

• Keeping your account password confidential is entirely your responsibility.
• Accessing another player's account or placing bets on their behalf is strictly prohibited.
• Accounts may not be transferred or sold to any third party.
• If you believe your account has been compromised, contact kirikiya support immediately.

3 Deposit & Payment Methods

Kirikiya currently supports deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 200. Deposits are typically credited to your account within 5 to 15 minutes, though occasional delays may occur due to network issues.

Kirikiya processes transactions in BDT only. Payments sent in any other currency will not be accepted. Deposits must be made from a mobile banking account registered in your own name. Funds sent from third-party accounts may be returned.

• Betting is not permitted until a deposit has been confirmed.
• There are no additional charges on deposits; however, your mobile banking provider's own fees may apply.
• kirikiya reserves the right to verify deposits in cases of suspicious transactions.
• The maximum daily deposit limit depends on your account verification level.

4 Withdrawal Policy & Process

The minimum withdrawal amount from kirikiya is BDT 500. Account verification must be completed before submitting a withdrawal request. Withdrawals will not be processed on unverified accounts.

Withdrawal requests are typically processed within 5 to 15 minutes directly to your mobile banking number. However, in unusual circumstances or when manual review is required, processing may take up to 24 hours.

• Withdrawals can only be made to a mobile banking number registered in your own name.
• Withdrawals from a bonus balance are not permitted until the wagering requirement has been fulfilled.
• Daily withdrawal limits vary depending on your account's VIP level.
• If you need to cancel a withdrawal request urgently, please contact support immediately.

5 Bonus & Promotion Terms

Kirikiya regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus has its own terms and validity period, which are clearly stated on the respective bonus offer page.

Claiming a bonus generally requires completing a wagering requirement. For example, if the wagering requirement is 10x and the bonus is BDT 500, you must place a total of BDT 5,000 in bets before making a withdrawal.

• The same bonus cannot be claimed more than once.
• Bonuses that expire will be automatically cancelled.
• To qualify for a referral bonus, the referred person must make a genuine deposit and place real bets.
• kirikiya reserves the right to modify or cancel any bonus offer at any time without prior notice.
• If bonus abuse is suspected, the bonus balance in the relevant account will be forfeited.

6 Betting Rules & Terms of Service

For Sports Betting on kirikiya, each match or event is governed by its own specific rules. If a match is cancelled or postponed, bets are generally voided and stakes are refunded. However, different rules may apply in certain special markets.

For Live Casino and slots, the RTP (Return to Player) rate of each game is set by the game provider. kirikiya has no influence over game outcomes — all games are run entirely on a random algorithm (RNG).

• Once a bet is confirmed, it cannot be changed or cancelled (except in live betting).
• If a technical error affects the outcome of any game, kirikiya reserves the right to void that round.
• Placing opposing bets on the same event (arbitrage betting) is strictly prohibited.
• The odds confirmed at the time of placing a bet will apply, regardless of any subsequent changes.

7 Prohibited Activities

The following activities are strictly prohibited on the kirikiya platform. Any account found to be involved in such activities will be immediately closed, and all balances — including deposits — may be forfeited.

• Operating multiple accounts under the same identity.
• Manipulating the bonus system for personal gain.
• Money laundering or transactions involving illegal funds.
• Using bots, scripts, or automated software to play games.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Harassing or behaving abusively toward other players.
• Attempting to verify an account using a false identity or forged documents.

8 Account Suspension & Closure Policy

Kirikiya reserves the right to temporarily or permanently suspend any account under the following circumstances: breach of rules, failed KYC verification, suspicious transactions, or at the user's own request. kirikiya is not always obligated to provide a detailed explanation for an account suspension.

Users may request account closure at any time. The account will be closed within 48 hours of the request. Any available balance should be withdrawn before then.

• No bets will be accepted while an account is suspended.
• kirikiya reserves the right to forfeit any balance remaining in accounts closed due to rule violations.
• To appeal a suspended account, please contact our support team.

9 Privacy & Data Protection

Kirikiya safeguards your personal information with the highest level of security. We use SSL encryption and advanced data protection technologies. Your data is never sold to third parties. However, we may be required to share information with relevant authorities when legally obligated to do so.

To read our full Privacy Policy Privacy Policy Page Visit here to find full details on what information we collect, why we collect it, and how it is stored.

• You have the right to update your personal information.
• Full details on cookies and tracking can be found in our Cookie Policy.
• You can opt out of marketing communications at any time.

10 Responsible Gaming Policy

Kirikiya firmly believes that gaming is a form of entertainment, not a source of income. We want every user to enjoy gaming in a healthy and controlled manner. To support this, kirikiya provides a range of responsible gaming tools.

• Set daily, weekly, or monthly deposit limits at your convenience.
• Option to activate self-exclusion for a set period of time.
• The ability to set time limits on your gaming sessions.
• Reality Check — periodic reminders to keep track of how long you have been gaming.

If you are experiencing problems with gaming or notice signs of addiction, please reach out to our Responsible Gaming Page Visit us and get help.

11 Dispute Resolution Process

For any dispute or complaint, please contact our support team first via live chat or email. We typically resolve complaints within 24 to 72 hours. If you are not satisfied with the resolution provided, you have the right to appeal to the relevant licensing authority.

• Including the transaction ID and screenshots when submitting a complaint will help speed up the resolution process.
• kirikiya conducts an impartial investigation into all disputes.
• In the event of a technical error, server logs will serve as the definitive record.

12 Terms & Conditions Updates and Changes

Kirikiya reserves the right to amend, modify, or update these terms and conditions at any time. For significant changes, we will endeavour to send a notification to your registered email or mobile number. However, the updated terms remain in effect even if you have not received a notification.

The date shown at the top of this page is the date of the most recent update. We recommend visiting this page regularly to stay up to date. Continued use of kirikiya's services will be treated as acceptance of the latest terms and conditions.